At JamaicanCastorOil.co, we strive to ensure your complete satisfaction with your purchase. We take great pride in creating fresh, small-batch products to deliver the highest quality Jamaican Black Castor Oil to our customers.
However, due to the nature of our products, we are unable to accept returns or exchanges for unopened or unused items.
We appreciate your understanding that all sales are final. Thank you for your support! 🙂
Damaged or Defective Items?
We understand that accidents can happen. In the unlikely event you receive a damaged or defective product, please follow these steps:
- Contact Us: Reach out to our friendly customer service team at info@jamaicancastoroil.co as soon as possible.
- Provide Details: Briefly describe the issue with your product and include photos of the damage or defect.
- Return Process: We will review your information and guide you through the return process.
Additional Tips & Support:
If you’re facing any issues with your purchase beyond damaged or defective items, please don’t hesitate to contact us. We’re happy to provide additional tips and advice to help you get the most out of your JBCO.